Outage in SproutVideo

Issues with Dynamic Watermarks

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Due to an outage with our hosting provider, Amazon Web Services (AWS) (https://health.aws.amazon.com/health/status), we are experiencing some issues with our dynamic watermarking feature. AWS has identified the root cause of the problem and is actively working toward a resolution. We will provide regular updates.
Components affected
SproutVideo Video Playback

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/13/2023 10:24PM

Dynamic watermarks are working again!

IDENTIFIED over 2 years ago - at 06/13/2023 07:48PM

Due to an outage with our hosting provider, Amazon Web Services (AWS) (https://health.aws.amazon.com/health/status), we are experiencing some issues with our dynamic watermarking feature. AWS has identified the root cause of the problem and is actively working toward a resolution. We will provide regular updates.

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