Outage in SPS Commerce

SPS Service Availability

Resolved Minor
September 09, 2022 - Started over 2 years ago - Lasted 25 minutes
Official incident page

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Outage Details

We are investigating an open incident with SPS service availability which is potentially causing delays or failure for transactions processing as well as API and UI availability. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Components affected
SPS Commerce Document Processing SPS Commerce Fulfillment SPS Commerce Dev Center SPS Commerce Fulfillment Monitor
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 09/09/2022 04:28PM

We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.

INVESTIGATING over 2 years ago - at 09/09/2022 04:05PM

We are investigating an open incident with SPS service availability which is potentially causing delays or failure for transactions processing as well as API and UI availability. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

Latest SPS Commerce outages

Fulfillment Performance Incident - 3 months ago
Fulfillment is Unavailable - 4 months ago
Webforms Document Processing Delay - 6 months ago
Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor - 7 months ago
Document Processing Delay - 7 months ago

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