Between 09:48 and 10:26 CST on August 18, 2026, SPS Commerce AS2 Communications experienced a receiving-side outage that prevented customers from sending documents via AS2. The issue was resolved by 11:15 CST, with full connectivity restored. Customers who encountered errors during the outage window are advised to verify that any affected documents have been successfully resent.
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This incident has been resolved.
Between 09:48 and 10:26 CST, AS2 Communications experienced an outage on receiving side, preventing customers from sending or documents via AS2 to SPS Commerce. The issue has been resolved and AS2 connectivity is fully restored and currently monitored by team. If customers experienced errors during sending documents for a time of the incident, they need to ensure that affected documents has been successfully resent. We apologize for any disruption this caused.
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