Outage in SPS Commerce
Document Processing Delay
Resolved MinorIncident Report
Summary AI Generated
SPS Commerce experienced a 1.4-hour incident affecting its Document Processing infrastructure, causing delays and potential failures for transactions moving through the system. No data was lost, and the team committed to reconciling all transactions post-recovery. The issue was identified, a fix was implemented, and the incident was fully resolved.
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Components affected
SPS Commerce Document ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/18/2026 09:25AM
This incident has been resolved.
MONITORING
2 days ago - at 06/18/2026 09:20AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 06/18/2026 09:00AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 06/18/2026 08:02AM
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
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