Outage in SPS Commerce
Document Processing Delay for Web customers
Resolved MajorIncident Report
Summary AI Generated
On July 6, 2026, SPS Commerce experienced a 52-minute incident affecting document processing infrastructure for customers using the Fulfillment web portal, causing transaction delays and potential failures. No data was lost during the incident. The issue was identified and resolved, with a full data reconciliation performed to ensure all transactions were processed as expected.
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions for customers using our Web portal. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Components affected
SPS Commerce FulfillmentTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/06/2026 07:35PM
This incident has been resolved.
IDENTIFIED
12 days ago - at 07/06/2026 07:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
12 days ago - at 07/06/2026 06:44PM
We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions for customers using our Web portal. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Latest SPS Commerce outages
Document Processing Delay - 11 days ago
Document Processing Delay - 30 days ago
NetSuite Integrations - Investigating - 3 months ago
Document Processing - Identified - 5 months ago
Commerce Platform Is Intermittently Unavailable - 6 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
