Outage in SPS Commerce

Data delay

Resolved Major

September 12, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

SPS Commerce Fulfillment SPS Commerce Document Processing SPS Commerce AS2 Communications SPS Commerce FTP Communications SPS Commerce Assortment SPS Commerce Fulfillment Monitor SPS Commerce Catalog v6 SPS Commerce Dev Center SPS Commerce Commerce VAN SPS Commerce Oracle Transportation Management SPS Commerce NetSuite

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 09/12/2022 12:15AM

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

IDENTIFIED over 3 years ago - at 09/11/2022 11:45PM

We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.

INVESTIGATING over 3 years ago - at 09/11/2022 11:29PM

Teams continue to work diligently on investigating the issue. We appreciate your patience.

INVESTIGATING over 3 years ago - at 09/11/2022 10:46PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 09/11/2022 10:33PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 09/11/2022 10:31PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 09/11/2022 10:23PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 09/11/2022 10:13PM

We are currently investigating this issue.

Latest SPS Commerce outages

SPS Fulfillment Services Degraded - about 1 month ago

Document Processing Delay - 3 months ago

Critical Maintenance - 3 months ago

Document Processing Delay - 6 months ago

Document Processing Delay - 7 months ago

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