Outage in SPS Commerce

Commerce VAN Processing Delay

Resolved Minor
September 29, 2022 - Started about 2 years ago - Lasted 41 minutes
Official incident page

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Outage Details

We are investigating an open incident with our Commerce VAN infrastructure which is potentially causing delays for document processing through the system. No data has been lost and the system should be caught up shortly. All transactions within Commerce VAN will process as expected after we have recovered from the incident.

We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Components affected
SPS Commerce Commerce VAN
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 09/29/2022 11:01PM

We are investigating an open incident with our Commerce VAN infrastructure which is potentially causing delays for document processing through the system. No data has been lost and the system should be caught up shortly. All transactions within Commerce VAN will process as expected after we have recovered from the incident.

We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

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