Outage in SPS Commerce

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved Major
July 10, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue. Customers already logged into these services are not impacted at this time. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/10/2023 06:07PM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 07/10/2023 05:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 07/10/2023 05:14PM

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

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