Outage in SPS Commerce

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved Major

July 10, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue. Customers already logged into these services are not impacted at this time. Thank you for your patience.

Components affected

SPS Commerce Fulfillment SPS Commerce Assortment SPS Commerce Fulfillment Monitor

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 07/10/2023 06:07PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 07/10/2023 05:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 07/10/2023 05:14PM

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

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