Outage in SPS Commerce

Fulfillment Monitor Degraded Service

Resolved Minor
July 24, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating Fulfillment Monitor performance. There is no impact to dataflow and the data is processing as normal. some features may be slow, or unavailable until we're able to resolve the issue. Thank you for your patience.
Components affected
SPS Commerce Fulfillment Monitor

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/24/2023 04:25PM

We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

MONITORING over 2 years ago - at 07/24/2023 04:23PM

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

IDENTIFIED over 2 years ago - at 07/24/2023 04:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 07/24/2023 04:07PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 07/24/2023 03:39PM

We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.

INVESTIGATING over 2 years ago - at 07/24/2023 03:09PM

We are investigating Fulfillment Monitor performance. There is no impact to dataflow and the data is processing as normal. some features may be slow, or unavailable until we're able to resolve the issue. Thank you for your patience.

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