Outage in SPS Commerce

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved Major
July 19, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue. Thank you for your patience.
Components affected
SPS Commerce Fulfillment SPS Commerce Assortment SPS Commerce Fulfillment Monitor SPS Commerce Dev Center
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/19/2024 09:23AM

We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

MONITORING 10 months ago - at 07/19/2024 09:09AM

We are continuing to monitor.

MONITORING 10 months ago - at 07/19/2024 08:28AM

All systems are currently operational. We are continuing to monitor elevated error rates on some services.

MONITORING 10 months ago - at 07/19/2024 07:56AM

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

INVESTIGATING 10 months ago - at 07/19/2024 07:04AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/19/2024 07:00AM

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Thank you for your patience.

Latest SPS Commerce outages

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Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor - 7 months ago
Document Processing Delay - 7 months ago

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