Outage in SPS Commerce

Authentication Errors Accessing Fulfillment, Assortment, and Fulfillment Monitor

Resolved Major
October 01, 2024 - Started 3 months ago - Lasted 44 minutes
Official incident page

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Outage Details

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue. Customers already logged into these services are not impacted at this time. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/01/2024 05:10PM

This incident has been resolved.

MONITORING 3 months ago - at 10/01/2024 04:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 10/01/2024 04:27PM

We are investigating an authentication issue affecting users logging in to Fulfillment, Assortment, Dev Center, and Fulfillment Monitor. These services may be unavailable until we're able to resolve the issue.

Customers already logged into these services are not impacted at this time.

Thank you for your patience.

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