Outage in SPS Commerce

SPS Fulfillment Services Degraded

Resolved Minor
December 11, 2025 - Started about 3 hours ago - Lasted 13 minutes
Official incident page

Incident Report

We are investigating an issue with Fulfillment Services. Fulfillment and Transaction Processing may be unavailable until we're able to resolve the issue. Thank you for your patience.
Components affected
SPS Commerce Fulfillment SPS Commerce Document Processing SPS Commerce Fulfillment Monitor

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 12/11/2025 04:36PM

We have resolved the issue causing this incident. Performance has returned to acceptable levels. Thank you for your patience while we worked through this issue. We sincerely apologize for the inconvenience.

MONITORING about 3 hours ago - at 12/11/2025 04:31PM

Service performance has returned to normal and we're actively monitoring the situation to ensure performance remains at acceptable levels. Thank you.

INVESTIGATING about 3 hours ago - at 12/11/2025 04:25PM

We are investigating an issue with Fulfillment Services. Fulfillment and Transaction Processing may be unavailable until we're able to resolve the issue. Thank you for your patience.

source IsDown Widespread login and access issues Reports started 16 minutes before official outage was reported

Users report inability to log in and receive errors across multiple browsers. Issues include persistent loading screens and errors when accessing documents.

Latest SPS Commerce outages

Document Processing Delay - about 2 months ago
Critical Maintenance - 2 months ago
Document Processing Delay - 5 months ago
Document Processing Delay - 6 months ago
Document Processing Delay - 6 months ago

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