Outage in SPS Commerce
NetSuite Integrations - Investigating
Resolved MinorIncident Report
Summary AI Generated
SPS Commerce experienced an incident with their NetSuite Integration that caused delays in document processing through the system for 1.5 hours. The NetSuite integration component was affected, though no data was lost and all transactions were expected to process normally after recovery. The incident was resolved after implementing a fix and monitoring the results, with data reconciliation performed to ensure all transactions processed correctly.
We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident.
We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Components affected
SPS Commerce NetSuiteTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/10/2026 10:06PM
This incident has been resolved.
MONITORING
1 day ago - at 04/10/2026 08:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 04/10/2026 08:37PM
We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident.
We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.
Latest SPS Commerce outages
Document Processing - Identified - about 2 months ago
Commerce Platform Is Intermittently Unavailable - 3 months ago
Document Processing Delay - 3 months ago
Document Processing Delay - Monitoring - 3 months ago
SPS Fulfillment Services Degraded - 4 months ago
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