Outage in Square Australia
Service Disruption
Resolved Minor
August 23, 2026 - Started 10 days ago
- Lasted 19 minutes
Incident Report
Summary AI Generated
Square Australia experienced intermittent disruptions with eftpos payment processing at point of sale for approximately 19 minutes. Merchants were advised to direct customers to use alternative cards such as Visa, Mastercard, or Amex as a workaround during the outage. The engineering team resolved the issue, with eftpos payments returning to full functionality and the situation being monitored for stability.
We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 08/24/2026 03:24AM
We're beginning to see eftpos payments return to full functionality. We'll continue to monitor the situation for a short while. Thank you for your patience as our team works to resolve this issue.
INVESTIGATING
10 days ago - at 08/24/2026 03:15AM
We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
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