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Outage in Square Australia

Service Disruption

Resolved Minor
September 21, 2026 - Started 9 days ago - Lasted 2 days

Incident Report

Summary AI Generated

Square Australia's Point of Sale app experienced a disruption affecting some sellers' ability to save open orders on iOS devices, lasting approximately 53 hours. Engineers identified the issue and deployed a fix, with impacted services returning to full functionality shortly after.

We are continuing to work on a fix for Square Point of Sale. Some Sellers will experience a disruption with saving open orders on iOS. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.
Latest Updates ( sorted recent to last )
MONITORING 7 days ago - at 09/23/2026 09:18PM

We have released a fix for Square Point of Sale and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

IDENTIFIED 9 days ago - at 09/21/2026 07:40PM

We are continuing to work on a fix for Square Point of Sale. Some Sellers will experience a disruption with saving open orders on iOS. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

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