Transfers Disruption

We can confirm that some Sellers were able to successfully relink their bank account, while some Sellers are still seeing the error message "Se ha producido un error desconocido". Our engineering team is actively working on a fix and we will keep you updated as soon as we have more information.

We've received reports that some Sellers haven't received their weekend transfer and have been asked via email to relink their bank account. However, some Sellers may encounter an error message, "Se ha producido un error desconocido," when attempting to do so.

We know how important access to your funds is, and our engineers are actively investigating the issue. We'll share updates here as soon as they become available. Thank you for your patience.