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Outage in Square

Dashboard Disruption

Resolved Minor
February 20, 2025 - Started about 1 year ago - Lasted about 7 hours

Incident Report

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Latest Updates ( sorted recent to last )
MONITORING about 1 year ago - at 02/20/2025 09:51AM

Our engineers are continuing to monitor the recovery of Square Franchise services, and are actively discussing how to prevent future disruption. We appreciate the patience of our Franchise Sellers, and we will continue to provide updates until the matter has been fully resolved.

MONITORING about 1 year ago - at 02/20/2025 06:00AM

The disruption affecting Square Franchise Sellers is now starting to recover. Most Sellers should now be able to access the Square for Franchises Dashboard and online order platform. We will continue monitoring the situation until it is fully resolved and will provide another update shortly. Thank you for your patience.

INVESTIGATING about 1 year ago - at 02/20/2025 05:27AM

We are currently experiencing a disruption impacting Square Franchise Sellers. Franchise Sellers are unable to access the Franchise Dashboard at this time. Additionally, customers attempting to place orders through Square Franchise sites will not be able to do so. Our team is working on resolving the issue, and we will provide further updates as soon as we have more information. Thank you for your patience.

INVESTIGATING about 1 year ago - at 02/20/2025 04:57AM

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

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