Transfers Disruption

Thanks to the collaborative efforts of our team and our banking partner, we’ve resolved the disruption that previously impacted transfers. We are actively monitoring the situation to ensure everything remains fully functional. We truly appreciate your patience and understanding.

At this time, our engineers are collaborating with our Banking Partner to resolve the disruption to Transfers. We’ll continue providing updates as more details become available. We thank you for your continued patience.

Our engineering team continues to work towards resolving the disruption affecting Sellers’ transfers. We will provide further updates as soon as we have more information. Thank you for your patience and your understanding.

After further investigation, we confirm that the transfer disruption is impacting all Sellers in Spain. Our engineering team is still working to identify the root cause. We understand the importance of having your transfers available, and we appreciate your patience and understanding. We will continue providing updates here as they become available.

We can confirm that some Sellers were able to successfully relink their bank account, while some Sellers are still seeing the error message "Se ha producido un error desconocido". Our engineering team is actively working on a fix and we will keep you updated as soon as we have more information.

We've received reports that some Sellers haven't received their weekend transfer and have been asked via email to relink their bank account. However, some Sellers may encounter an error message, "Se ha producido un error desconocido" when attempting to do so.

We know how important access to your funds is, and our engineers are actively investigating the issue. We'll share updates here as soon as they become available. Thank you for your patience.