Outage in Square
Payments Disruption
Resolved Minor
July 22, 2026 - Started 4 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
Square experienced a payments disruption lasting approximately 33 hours, during which sellers in Australia and the United Kingdom saw declined transactions when customers attempted to pay with US-issued Visa cards through card-not-present methods such as online or manually keyed transactions. As a workaround, affected sellers were advised to have buyers use an alternative card, tap or dip a physical card, or pay via mobile wallet. Square's engineering team worked to resolve the issue, which was classified as a minor incident affecting a small number of payments.
We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions).
As a workaround, sellers can advise buyers to try another card, tap or dip a physical card, or use a mobile wallet.
Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.
Latest Updates ( sorted recent to last )
INVESTIGATING
4 days ago - at 07/22/2026 04:57PM
We are experiencing an issue with a small number of payments. Some sellers in Australia and the United Kingdom are experiencing declined transactions when buyers attempt to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions).
As a workaround, sellers can advise buyers to try another card, tap or dip a physical card, or use a mobile wallet.
Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.
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