Outage in Squiz

SSL certificate renewal for Connect AU tenant UI

Resolved Major
October 28, 2024 - Started 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Our team is actively working on the SSL certificate renewal Certificate update process is in progress
Components affected
Squiz Cloud Hosted Instances
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/28/2024 11:44AM

This issue has now been resolved. We have retested Connect AU and the UI errors are gone and the service is working as expected.

MONITORING 2 months ago - at 10/28/2024 09:41AM

The SSL certificate has now been renewed and Connect in AU is working as expected. We will continue to monitor for any lasting issues.

IDENTIFIED 2 months ago - at 10/28/2024 09:21AM

Our network teams are engaged on resolving this issue. We will provide further updates as more information becomes available.

IDENTIFIED 2 months ago - at 10/28/2024 03:24AM

Our team continue to work on the SSL certificate renewal

INVESTIGATING 2 months ago - at 10/28/2024 03:05AM

Our team is actively working on the SSL certificate renewal Certificate update process is in progress

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