Outage in Squiz

Major Incident - Funnelback SaaS UK

Resolved Major
February 21, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Need to monitor Squiz outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Squiz, and never miss an outage again.
Start Free Trial

Outage Details

Squiz monitoring has detected a degradation of service impacted some Funnelback Saas customers in the UK only. Some customer may experience slow response and or degraded service. We are working to mitigate this problem. More updates to follow shortly. A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2025 03:24PM

We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback system has been successfully resolved.
Our team closely monitored the situation, and were able to apply a fix for the issue, which led to significant improvements in performance.
We will continue to keep a watchful eye on the system to ensure optimal performance and stability. We appreciate your patience and understanding during this time and apologise for any inconvenience caused.

A post mortem will be made available on https://status.squiz.cloud/ in the coming days.

MONITORING 2 months ago - at 02/21/2025 03:03PM

Our engineers have found and deployed a solution for this issue, we will continue to monitor for the time being.

Performance is now returning to a normal level, further updates will be provided as they are available.

IDENTIFIED 2 months ago - at 02/21/2025 02:46PM

Our engineers have found and deployed a solution for this issue, we will continue to monitor for the time being.

Performance is now returning to a normal level, further updates will be provided as they are available.

IDENTIFIED 2 months ago - at 02/21/2025 02:37PM

We believe the issue has been identified and we are implementing a fix, we are starting to see some service level improvements.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

INVESTIGATING 2 months ago - at 02/21/2025 01:55PM

Our teams are continuing to investigate the issue at this time.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

INVESTIGATING 2 months ago - at 02/21/2025 01:38PM

We are continuing to investigate the issue.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

INVESTIGATING 2 months ago - at 02/21/2025 01:22PM

Squiz monitoring has detected a degradation of service impacted some Funnelback Saas customers in the UK only.
Some customer may experience slow response and or degraded service.
We are working to mitigate this problem. More updates to follow shortly.
A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook