Outage in Squiz

DXP Funnelback Search Results Impacted.

Resolved Minor
April 07, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating errors with DXP Funnelback instances where some Australian instances are seeing Funnelback search results impacted. Our Product Development team are looking into this with our engineers to resolve this as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/07/2025 03:56AM

We believe that the issue is now resolved.
However we will continue to monitor the affected instances to ensure that the issue does not reoccur.
Feel free to raise an incident Via My.Squiz.Net if you believe you have a related issue.

IDENTIFIED about 2 months ago - at 04/07/2025 03:33AM

We are looking into the performance of the affected instances and are looking to implement further resources in order to resolve the issues.
We will update with any findings from this action.

INVESTIGATING about 2 months ago - at 04/07/2025 03:24AM

Our Team continue to look into the cause of the impact to Funnelback Performance.
We will provide an update once we have any further information on the cause.

INVESTIGATING about 2 months ago - at 04/07/2025 03:07AM

We are currently investigating errors with DXP Funnelback instances where some Australian instances are seeing Funnelback search results impacted.
Our Product Development team are looking into this with our engineers to resolve this as soon as possible.

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