Outage in Squiz

Funnelback Missing Analytics Data

Resolved Minor
May 08, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring has detected an issue resulting in some Funnelback analytics data being unavailable. Our engineers are investigating the issue and updates will be made regularly to this status page.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/08/2025 02:07PM

Systems have now recovered, and analytics data has been restored.
The incident is resolved.

MONITORING about 1 month ago - at 05/08/2025 01:56PM

The fix has been implemented and analytics services have been successfully restored.
We are currently monitoring the system to ensure continued stability and performance.

IDENTIFIED about 1 month ago - at 05/08/2025 01:32PM

We are continuing to investigate the issue and are actively working on a fix.

IDENTIFIED about 1 month ago - at 05/08/2025 12:56PM

We have identified the issue and can confirm that it only affects UK customers.
We are implementing a rollback to restore analytics services.

INVESTIGATING about 1 month ago - at 05/08/2025 12:40PM

Our monitoring has detected an issue resulting in some Funnelback analytics data being unavailable.
Our engineers are investigating the issue and updates will be made regularly to this status page.

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