Outage in StackPath

Degraded Performance: Purge Requests

Resolved Minor
February 07, 2023 - Started about 2 years ago - Lasted about 11 hours
Official incident page

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Outage Details

We are currently investigating delays with purge requests in StrikeTracker API. We are working to resolve the issue and will update as soon as more information is available. If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.
Components affected
StackPath Purge and Provisioning StackPath StrikeTracker API
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/07/2023 10:42PM

This incident has been resolved.

MONITORING about 2 years ago - at 02/07/2023 03:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 02/07/2023 02:19PM

We are continuing investigation with CDN purge requests being delayed in StrikeTracker and StackPath 2.0. We will provide an update as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

INVESTIGATING about 2 years ago - at 02/07/2023 11:52AM

We are currently investigating delays with purge requests in StrikeTracker API.
We are working to resolve the issue and will update as soon as more information is available.

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or by phone at 1-800-570-2253.

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