Outage in StackPath

StackPath Portal Issue

Resolved Minor
February 22, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are observing an issue with SP// portal control panel returning 'Failed to parse server response' when trying to view certain pages. Our Engineers are looking into the issue and will provide updates once new details have been provided If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or via live chat or phone at 1-800-570-2253.
Components affected
StackPath control.stackpath.com
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/22/2023 09:45PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/22/2023 09:07PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 02/22/2023 08:52PM

We are observing an issue with SP// portal control panel returning 'Failed to parse server response' when trying to view certain pages. Our Engineers are looking into the issue and will provide updates once new details have been provided

If you have questions, our Support team is available 24/7 through email at hi@stackpath.com or via live chat or phone at 1-800-570-2253.

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