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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified an issue with the support ticket system on our SP2 portal. For our valued customers, we encourage you to reach out to us via email at hi@stackpath.com for any questions, concerns, or support-related matters.
We are currently experiencing degraded performance on our SP// Portal and API. Our Engineers are looking into the issue and will provide updates once new details have been provided.
If you have questions, our Support team is available 24/7 through email at phone at 1-800-570-2253.
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