Outage in Staffbase

[App/Intranet] - Issues with Using Filters in the Employee Directory

Resolved Minor

May 11, 2023 - Started about 3 years ago - Lasted about 21 hours
Official incident page

Incident Report

Affected feature: Employee Directory We have received reports of some customers experiencing issues with using the filters in the employee directory and started investigating the issue. We will share more information soon. We apologize for any inconvenience that may be caused. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Components affected

Staffbase Plugins

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 05/12/2023 07:14AM

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

INVESTIGATING about 3 years ago - at 05/11/2023 03:33PM

We have found the cause of the missing filter results and are now working to put a fix in place.

INVESTIGATING about 3 years ago - at 05/11/2023 09:55AM

Affected feature: Employee Directory

We have received reports of some customers experiencing issues with using the filters in the employee directory and started investigating the issue. We will share more information soon.

We apologize for any inconvenience that may be caused. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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