[Europe System | Americas System] [Email Modern] – Degraded performance in Email Modern

The issues affecting email analytics have been resolved. All systems are now operating normally.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.

All systems are back up and operational.

Our teams are continuing to investigate the underlying cause and are actively monitoring all systems to ensure stability.

We apologize for any inconvenience this may have caused. If you are still experiencing issues, please reach out to our support team at support@staffbase.com.

We are continuing to investigate this issue.

We have received reports that some customers on the European and Americas systems are experiencing issues with email analytics failing to load. Affected areas include sent email statistics, audience data, and email designer.

You can see on which system your application is hosted by going to Studio > Settings > API Access tab. Our teams are actively investigating the issue. We will provide a further update as soon as we have more information.

We apologize for the inconvenience. If you have any questions, please reach out to our support team at support@staffbase.com.