Outage in Staffbase

[Global] [App/Intranet] – Video Upload Not Working

Resolved Minor

June 03, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Affected feature: Video Upload We have received reports that some customers are currently unable to upload videos to the platform, even when the files meet our technical requirements. Our teams are actively investigating the issue. We will provide a further update as soon as we have more information. We apologize for the inconvenience. If you have any questions, please reach out to our support team at support@staffbase.com.

Components affected

Staffbase Media API (Germany) Staffbase Media API (US)

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 06/03/2026 02:52PM

The video upload issues for some specific videos affecting all systems have been resolved. All systems are now operating normally.
We apologize for any inconvenience this may have caused.
If you are still experiencing issues, please reach out to our support team at support@staffbase.com.

INVESTIGATING 2 days ago - at 06/03/2026 01:49PM

Affected feature: Video Upload

We have received reports that some customers are currently unable to upload videos to the platform, even when the files meet our technical requirements.
Our teams are actively investigating the issue. We will provide a further update as soon as we have more information. We apologize for the inconvenience.
If you have any questions, please reach out to our support team at support@staffbase.com.

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