Outage in Staffbase

[App/Intranet] - Push notifications are not delivered

Resolved Major

June 20, 2024 - Started almost 2 years ago - Lasted 4 days
Official incident page

Incident Report

Affected feature: Push notifications Some customers may be experiencing issues with receiving push notifications. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Components affected

Staffbase Common Features

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/24/2024 08:13AM

The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still experiencing any issues. We’re happy to help!

MONITORING almost 2 years ago - at 06/20/2024 09:48AM

We have identified the root cause and implemented a solution that should address the issue and allow push notifications to be delivered. We will monitor the systems to ensure that the issue is fully resolved.

INVESTIGATING almost 2 years ago - at 06/20/2024 08:34AM

Affected feature: Push notifications

Some customers may be experiencing issues with receiving push notifications.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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