Outage in Staffbase

[App/Intranet] - Upload and loading issues

Resolved Minor

July 23, 2024 - Started 6 months ago - Lasted about 24 hours
Official incident page

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Outage Details

Affected Product: App/Intranet (German System) Some customers may be experiencing trouble with notifications and uploading/saving/loading the App/Intranet. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/24/2024 11:04AM

The issue is fully resolved. We apologize for the inconvenience this has caused.
Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING 6 months ago - at 07/23/2024 01:27PM

We corrected the behavior and all systems are back to full availability. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING 6 months ago - at 07/23/2024 11:43AM

Affected Product: App/Intranet (German System)

Some customers may be experiencing trouble with notifications and uploading/saving/loading the App/Intranet.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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[App/Intranet] [German System / US System] - Access to news posts via the search function is currently unavailable - 28 days ago

[App/Intranet] [German and US System] Link tile widget visualization does not work properly - 29 days ago

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