Outage in Staffbase

[App/Intranet] - Customers with apps on prod/de1 may experience issues with accessing their apps

Resolved Major
September 19, 2024 - Started 3 months ago - Lasted 40 minutes
Official incident page

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Outage Details

Affected feature: App/Intranet Customers with an app hosted on prod/de1 may be experiencing issues while accessing their apps. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/19/2024 12:22PM

This incident has been resolved and all apps are available again. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

INVESTIGATING 3 months ago - at 09/19/2024 12:02PM

Affected feature: App/Intranet

Customers with an app hosted on prod/de1 may be experiencing issues while accessing their apps.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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