Outage in Staffbase
[App/Intranet] - Issues with Loading Media files
Resolved Major
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Outage Details
Components affected
Staffbase Media API (US)Latest Updates ( sorted recent to last )
The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
We have rolled back some changes to resolve the issue, and media files are showing up again. We will continue monitoring the systems until we are sure the problem is resolved.
Please know we are continuing to work hard to resolve the issue. The media handling is working again for now. However, we are still investigating the root cause and monitoring for a potential outage.
Thank you for bearing with us.
Affected feature: Pages, News, and all Media related features
Your media files might be loading periodically slow or might be unreachable.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
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