Outage in Staffbase

[App/Intranet] [German System / US System] - Order of News Channels can't be changed

Resolved Minor
July 24, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

Affected feature: News Our teams are currently investigating issues with the order of news channels. News Channels can't be edited anymore. Previous custom orders have been reset. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. In case you have any questions about this topic, please let us know at support@staffbase.com.
Components affected
Staffbase Common Features
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/24/2025 12:50PM

The issue is resolved. We apologize for the inconvenience this has caused.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

IDENTIFIED 3 months ago - at 07/24/2025 10:13AM

We have found the root cause and are preparing to roll out a fix.

INVESTIGATING 3 months ago - at 07/24/2025 08:42AM

Affected feature: News

Our teams are currently investigating issues with the order of news channels. News Channels can't be edited anymore. Previous custom orders have been reset.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. In case you have any questions about this topic, please let us know at support@staffbase.com.

Latest Staffbase outages

[App/Intranet] [German System / US System] - Link Tiles Widgets display issue - about 14 hours ago
[App/Intranet] [DE System] – Delays in email processing - 15 days ago
[App/Intranet] [DE & US System] – Branding color for menu item titles not applied - 21 days ago
[Email Classic] [German System] – WebApp sending of emails and test emails is not working - 22 days ago
Email Classic - US System - Issues with authorization while logging into O365 add-in - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook