Outage in Staffbase

[App/Intranet] [German System / US System] - Order of News Channels can't be changed

Resolved Minor

July 24, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

Affected feature: News Our teams are currently investigating issues with the order of news channels. News Channels can't be edited anymore. Previous custom orders have been reset. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. In case you have any questions about this topic, please let us know at support@staffbase.com.

Components affected

Staffbase Common Features

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/24/2025 12:50PM

The issue is resolved. We apologize for the inconvenience this has caused.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

IDENTIFIED 9 months ago - at 07/24/2025 10:13AM

We have found the root cause and are preparing to roll out a fix.

INVESTIGATING 9 months ago - at 07/24/2025 08:42AM

Affected feature: News

Our teams are currently investigating issues with the order of news channels. News Channels can't be edited anymore. Previous custom orders have been reset.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. In case you have any questions about this topic, please let us know at support@staffbase.com.

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