Outage in Staffbase
[App/Intranet/Email] [Americas Region] - Degraded performance in App/Intranet & Employee Email
Resolved MajorIncident Report
Affected feature: App/Intranet & Employee Email
We have received reports that some customers in the Americas region are experiencing very slow or unresponsive behavior in the App/Intranet and Staffbase Employee Email. Our teams are investigating the behavior and will work to resolve this as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/25/2026 07:36PM
The issue is resolved, and the system has remained stable. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
MONITORING
21 days ago - at 03/25/2026 04:30PM
Our engineering teams took immediate actions to restore full service. We will continue to closely monitor the systems and provide a final update to confirm full resolution.
INVESTIGATING
21 days ago - at 03/25/2026 03:41PM
Affected feature: App/Intranet & Employee Email
We have received reports that some customers in the Americas region are experiencing very slow or unresponsive behavior in the App/Intranet and Staffbase Employee Email. Our teams are investigating the behavior and will work to resolve this as quickly as possible. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com
Latest Staffbase outages
[App/Intranet/Email] [US System] - Issues in the studio on US System, Sending Emails - about 2 months ago
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