Outage in Staffbase

Email US System - News Block feature unable to find recently published News Posts

Resolved Minor

April 06, 2026 - Started about 16 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Affected feature: Email Modern Some customers may be experiencing an inability to find posts via the News Block that were published after April 1st, 2026. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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Latest Updates ( sorted recent to last )

RESOLVED about 15 hours ago - at 04/06/2026 02:17PM

The issue is resolved, and newly published News Posts are discoverable in the News Block in Staffbase Email. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

INVESTIGATING about 16 hours ago - at 04/06/2026 01:20PM

Affected feature: Email Modern

Some customers may be experiencing an inability to find posts via the News Block that were published after April 1st, 2026.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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