Outage in Staffbase
Email US System - News Block feature unable to find recently published News Posts
Resolved MinorIncident Report
Affected feature: Email Modern
Some customers may be experiencing an inability to find posts via the News Block that were published after April 1st, 2026.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/06/2026 02:17PM
The issue is resolved, and newly published News Posts are discoverable in the News Block in Staffbase Email. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
INVESTIGATING
22 days ago - at 04/06/2026 01:20PM
Affected feature: Email Modern
Some customers may be experiencing an inability to find posts via the News Block that were published after April 1st, 2026.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
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