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Outage in Staffbase

[App/Intranet/Email] [US System] - Issues in the studio on US System, Sending Emails

Resolved Minor
February 26, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Affected feature: Studio, Email. Some administrators may be experiencing an inability to upload media or send emails in the US system. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/26/2026 07:33PM

The issue is resolved, and the system has remained stable. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING 1 day ago - at 02/26/2026 07:21PM

We have made changes on the backend to resolve the issue and media uploads and email sending should be possible again. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING 1 day ago - at 02/26/2026 06:56PM

Affected feature: Studio, Email.

Some administrators may be experiencing an inability to upload media or send emails in the US system.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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