Outage in Staffbase

[Email] - Delay in Email Delivery

Resolved Minor
November 22, 2024 - Started 30 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Affected feature: Email Customers may be experiencing a delay in emails being delivered when sent from the web-app Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase Web Application (US)
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 11/22/2024 06:37PM

We have confirmed the issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING 30 days ago - at 11/22/2024 04:50PM

We believe that email sending has returned to normal and the issue has been resolved. We will continue to monitor the systems until we are sure the issue is fully resolved.

INVESTIGATING 30 days ago - at 11/22/2024 04:30PM

Affected feature: Email

Customers may be experiencing a delay in emails being delivered when sent from the web-app

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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