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Outage in StarRez

Service Disruption - MFA and Email Delivery - Global

Resolved Minor
January 22, 2026 - Started 23 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are aware of an ongoing Microsoft 365 outage that is affecting email delivery to Outlook mailboxes. This is a downstream issue within Microsoft 365 and is separate from StarRez Cloud. As a result, some customers may experience delays or failures in receiving MFA-related emails. We are monitoring the situation closely and will provide updates as more information becomes available. Further details are available via Microsoft’s status page: https://status.cloud.microsoft/ Apologies for any inconvenience caused, StarRez Team
Components affected
StarRez Email Sending

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 01/23/2026 08:22AM

This incident has been resolved.

MONITORING 23 days ago - at 01/23/2026 06:00AM

We are continuing to monitor for any further issues.

MONITORING 23 days ago - at 01/22/2026 11:26PM

We are aware of an ongoing Microsoft 365 outage that is affecting email delivery to Outlook mailboxes.

This is a downstream issue within Microsoft 365 and is separate from StarRez Cloud. As a result, some customers may experience delays or failures in receiving MFA-related emails.

We are monitoring the situation closely and will provide updates as more information becomes available.

Further details are available via Microsoft’s status page:
https://status.cloud.microsoft/

Apologies for any inconvenience caused,
StarRez Team

INVESTIGATING 23 days ago - at 01/22/2026 11:25PM

We are aware of an ongoing Microsoft 365 outage that is affecting email delivery to Outlook mailboxes.

This is a downstream issue within Microsoft 365 and is separate from StarRez Cloud. As a result, some customers may experience delays or failures in receiving MFA-related emails.

We are monitoring the situation closely and will provide updates as more information becomes available.

Further details are available via Microsoft’s status page:
https://status.cloud.microsoft/

Apologies for any inconvenience caused,
StarRez Team

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