Statuspage Outage History

Statuspage experienced intermittent access issues affecting the management portal and nearly all service components including the web portal, APIs, integrations, and authentication systems. The incident lasted 33 minutes before all services were restored to full operational status.

Statuspage experienced a processing delay affecting system metrics across multiple integrations including Pingdom, New Relic, Datadog, and Custom Integration for approximately 7 days. The service deployed a latency-reduction fix and monitored its performance before confirming the solution was stable. The incident was resolved once the fix proved effective across all affected integrations.

Statuspage experienced a major incident where system metrics failed to display properly across all monitoring integrations including Pingdom, New Relic, Datadog, and Custom Integration. The issue affected customers for over 15 days, with a gradual fix rollout beginning February 26th that reached the majority of customers, followed by continued monitoring until full resolution on March 13th. All affected customers now have normal service operation restored.

Statuspage experienced a major incident affecting the display of system metrics across all monitoring integrations (Pingdom, New Relic, Datadog, and Custom Integration), requiring the system metrics feature to be temporarily disabled to prevent display errors on customer status pages. The issue was caused by problems with the underlying data used to populate system metrics charts, prompting a complete reimplementation of the system metrics functionality. After a gradual 20-day rollout of the new system metrics implementation, the service was fully restored for all customers.