Outage in Stax Payments
Multi-Factor Authentication SMS Delivery Delays
Resolved Minor
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Outage Details
Components affected
Stax Payments SMS NotificationsLatest Updates ( sorted recent to last )
The SMS delivery issue has been resolved.
We are continuing to monitor for any further issues.
Our SMS partner has addressed the issue and we are monitoring recovery.
We have been notified by our third party vendor Twilio that they are experiencing SMS delivery delays, which is impacting the ability for merchants to use Multi-Factor Authentication when accessing their Stax merchant account. Twilio is working on resolving the issue and we will continue to provide updates as they are made available.
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