Outage in Stay Ai
Customer Portal Disruption
Resolved MinorIncident Report
Between the hours of 11PM EST January 10th, through 1AM EST January 11th, your customers may have experienced a brief disruption when attempting to access their customer portals. During this time, customers were unable to make updates to their existing subscriptions. Please be aware this was quickly resolved and your customers should have retained full access the their customer portal after this time.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 01/11/2024 05:24PM
Between the hours of 11PM EST January 10th, through 1AM EST January 11th, your customers may have experienced a brief disruption when attempting to access their customer portals. During this time, customers were unable to make updates to their existing subscriptions. Please be aware this was quickly resolved and your customers should have retained full access the their customer portal after this time.
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