Outage in Medallia Agent Connect
Agent Connect Service Degradation Notification
Resolved MajorIncident Report
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/29/2025 09:27PM
This incident has been resolved.
MONITORING
7 months ago - at 07/29/2025 05:31PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 07/29/2025 05:20PM
We have identified an issue with one of our web application components. This is causing users of the web application to experience elevated error rates. Survey requests and responses are not impacted at this time. We are continuing to investigate the cause of this issue and will continue to provide updates as they are available.
INVESTIGATING
7 months ago - at 07/29/2025 04:11PM
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
Latest Medallia Agent Connect outages
Support Chat is Unavailable - about 1 month ago
Elevated error rates - 3 months ago
Agent Connect Service Degradation Notification - 3 months ago
Agent Connect Service Degradation Notification - 4 months ago
Agent Connect Service Degradation Notification - 4 months ago
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