Outage in Medallia Agent Connect
Agent Connect Service Degradation Notification
Resolved MajorIncident Report
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 06/27/2025 01:19PM
Several users of the web app were presented with an error page during the impacted time frame impacting requests to the whole web application. Requests to API and the ability to answer surveys were not impacted. No data was lost during the incident time frame.
MONITORING
8 months ago - at 06/27/2025 12:49PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 months ago - at 06/27/2025 12:01PM
The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.
Latest Medallia Agent Connect outages
Support Chat is Unavailable - about 1 month ago
Elevated error rates - 3 months ago
Agent Connect Service Degradation Notification - 3 months ago
Agent Connect Service Degradation Notification - 4 months ago
Agent Connect Service Degradation Notification - 4 months ago
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