Outage in Medallia Agent Connect

Agent Connect Service Degradation Notification

Resolved Major

November 22, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/22/2024 07:09PM

This incident has been resolved.

MONITORING about 1 year ago - at 11/22/2024 05:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 11/22/2024 03:42PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 11/22/2024 03:40PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 11/22/2024 03:29PM

The application is currently experiencing elevated error rates. Our team is investigating and will provide updates as available.

Latest Medallia Agent Connect outages

Support Chat is Unavailable - about 1 month ago

Elevated error rates - 3 months ago

Agent Connect Service Degradation Notification - 3 months ago

Agent Connect Service Degradation Notification - 4 months ago

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