Outage in sticky.io

Issue with Order Confirmation Emails

Resolved Minor
February 17, 2023 - Started over 2 years ago - Lasted 7 days
Official incident page

Incident Report

We observed that straight-sale order confirmation emails are not being delivered as expected. Our team has identified the root cause behind the issue and is actively working to resolve it. We will provide our next update when the fix has been deployed.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/24/2023 01:54PM

We observed that straight-sale order confirmation emails are not being delivered as expected. Our team has identified the root cause behind the issue and addressed it. A fix has been deployed and the issue has been fully resolved.

IDENTIFIED over 2 years ago - at 02/23/2023 07:14PM

We observed that straight-sale order confirmation emails are not being delivered as expected. Our team has identified the root cause behind the issue and is actively working to resolve it.

We now expect that the fix will be deployed on Friday, February 24th. We will provide an update once the issue has been fully resolved.

IDENTIFIED over 2 years ago - at 02/21/2023 06:06PM

We observed that straight-sale order confirmation emails are not being delivered as expected. Our team has identified the root cause behind the issue and is actively working to resolve it. We expect that the fix will be deployed on Thursday, February 23rd. We will provide an update once the issue has been fully resolved.

IDENTIFIED over 2 years ago - at 02/17/2023 09:34PM

We observed that straight-sale order confirmation emails are not being delivered as expected. Our team has identified the root cause behind the issue and is actively working to resolve it. We will provide our next update when the fix has been deployed.

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