Outage in sticky.io

API Latency and Performance Issue

Resolved Minor
February 27, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. We are actively investigating the issue. We will provide our next update within 30 min.
Components affected
sticky.io Transaction API sticky.io Membership API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/27/2023 07:54PM

Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. As of 1:50 pm Eastern, we saw the system response times return to normal and the issue has been fully resolved.

MONITORING over 2 years ago - at 02/27/2023 07:26PM

Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. As of 1:50 pm Eastern, we saw the system response times return to normal. We continue to actively investigate & monitor all aspects of the platform. We will provide our next update within 30 min.

INVESTIGATING over 2 years ago - at 02/27/2023 06:55PM

Starting from 1:00 PM Eastern, we observed a spike in system response times that affected some merchants on the sticky.io Platform. We are actively investigating the issue. We will provide our next update within 30 min.

Latest sticky.io outages

Reporting Services Disrupted - about 2 years ago
AWS Outage - over 2 years ago
Issue with the Country Code - over 2 years ago
Platform Performance Degradation - over 2 years ago
Order Detail Display Issue - over 2 years ago

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