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Outage in Stord

Increased Latency

Resolved Major
April 02, 2024 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating reports of increased latency affecting our services. Our team is actively working to identify the cause and implement a solution as swiftly as possible. We understand the importance of our service in your daily operations and are committed to resolving this issue promptly.
Components affected
Stord Orders Stord Inventory

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 04/02/2024 08:29PM

We're pleased to report that the performance of WMS has been fully restored. After thorough monitoring, we've confirmed that WMS is back to 100% performance. Thank you for your patience and trust in us during this time. Should you have any questions or need further assistance, our support team is here to help.

MONITORING about 2 years ago - at 04/02/2024 04:12PM

We have implemented a remediation for the performance degradation and are currently monitoring the WMS response. Early indications show a return to normal performance levels, but we will continue to watch closely to ensure stability. Please continue to use our services as normal, and let us know if you experience any further issues. We value your feedback and patience throughout this process.

INVESTIGATING about 2 years ago - at 04/02/2024 03:42PM

We are currently investigating reports of increased latency affecting our services. Our team is actively working to identify the cause and implement a solution as swiftly as possible. We understand the importance of our service in your daily operations and are committed to resolving this issue promptly.

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