Service Disruption - Cloud Provider Issue

We are happy to announce that the issue caused by our cloud provider, Cloudflare, has been fully resolved, and all systems are now operating at 100% performance. We are developing proactive and preventative measures to minimize disruption in the event of a recurrence. We are committed to continuous improvement and are dedicated to providing our customers with the most reliable service possible.

We are happy to announce that the issue caused by our cloud provider, Cloudflare, has been fully resolved, and all systems are now operating at 100% performance. We are developing proactive and preventative measures to minimize disruption in the event of a recurrence. We are committed to continuous improvement and are dedicated to providing our customers with the most reliable service possible.

All of our services are restored, however we are still monitoring until Cloudflare officially calls this resolved.

We are pleased to report that our third-party provider, Cloudflare, indicated they have implemented a solution to resolve their issue. We are currently monitoring the situation closely to ensure that the issue is fully resolved. All of our products and services are expected to return to normal performance soon, and we are vigilant in verifying that all systems are functioning as expected. We will provide a final update once we confirm the resolution.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We have restored service to our core systems and UI, however our Public API is continuing to experience issues due to the Cloudflare outage.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

Our cloud provider, Cloudflare, is currently experiencing an issue which is affecting all of our services. See https://www.cloudflarestatus.com/ for more details.

Our priority is to minimize any inconvenience to you and ensure the stability of of our systems during this incident.

As of 7:21am ET we migrated our frontend infrastructure to GCP and should have mitigated most issues, but there could still intermittent issues with 3rd party providers who also rely on Cloudflare.