Outage in Substack

Substack home page and app home tab errors

Resolved Major

February 03, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of Notes not loading on the Substack homepage.

Components affected

Substack .com

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/03/2025 08:49PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/03/2025 08:31PM

We have restored the feed for all users on Substack.com and in the Substack app home tab and have seen error rates subside. We are continuing to monitor.

IDENTIFIED about 1 year ago - at 02/03/2025 08:14PM

We are continuing to work to resolve the increased error rate from the Substack home page and Substack app home tab. Some Substack users may not see Notes in your feed while we work to restore service.

IDENTIFIED about 1 year ago - at 02/03/2025 07:37PM

We have identified the issue and we're working to resolve the errors from the Substack.com home page and Substack app home tab.

INVESTIGATING about 1 year ago - at 02/03/2025 07:29PM

We have identified an issue causing increased errors from the Substack web destination as well as the home tab of the Substack app. We are working to resolve.

INVESTIGATING about 1 year ago - at 02/03/2025 07:25PM

We are investigating reports of Notes not loading on the Substack homepage.

Latest Substack outages

Issue with reported open rates - 5 days ago

We're aware of an issue causing delays in publisher stats - about 1 month ago

Publisher Stats Loading - about 1 month ago

Substack Availability Issues - about 2 months ago

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